a. Personal Information
We collect personal information when you:
Complete forms on our website
Contact us by phone or email
Schedule or attend counseling sessions
This may include:
Your name and contact information
Demographic details
Insurance or payment information
Health or personal history relevant to services
b. Website and Technical Data
When you use our website, we may automatically collect:
Your IP address
Browser type and device information
Pages visited and time spent on the site
Cookies or similar technologies to enhance your browsing experience
We use the information we collect to:
Provide and manage counseling services
Schedule appointments and communicate with you
Respond to your inquiries
Maintain clinical documentation in line with professional and legal standards
Improve the functionality and performance of our website
We do not sell or rent your information to third parties, and we do not use your personal data for advertising.
We take your confidentiality seriously. We only share your information:
When you have provided written consent
When required by law (such as in cases of danger to self or others, suspected abuse, or court orders)
When necessary for billing or administrative purposes with trusted service providers who maintain strict confidentiality
All disclosures are made in compliance with HIPAA and professional ethical guidelines.
You have rights regarding your personal information and clinical records. You may:
Request access to or a copy of your records
Ask to correct any inaccuracies
Request restrictions on how we use or disclose information
Withdraw consent to certain uses of your data (where legally permitted)
To make any of these requests, please contact us using the information below.
We use secure technology and follow industry best practices to protect your personal and health information. While we take all reasonable steps to keep your data safe, no system can guarantee 100% security.
We may use cookies or similar tools on our website to help us understand how visitors use the site and to improve your experience. You can change your browser settings to disable cookies if you prefer.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions or concerns about this Privacy Policy or your information, please contact us at:
Cristina Trevino Counseling Services
Email: cristrevinocounseling@gmail.com